Jira Service Management

{"xsrfToken":"df7fa27bf3dd88ff605b7da6e943fe0968b3c914_lout","branding":{"id":"1","key":"ss","name":"SWOS Support","portalBaseUrl":"/servicedesk/customer/portal/1"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/faf18860-34c6-4ab9-a6d3-f1b305552423/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJhZWJmYmJmZS0wNGQ2LTRmY2QtOTMyNi1kMmExNzYzNmQ4ZWIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmZhZjE4ODYwLTM0YzYtNGFiOS1hNmQzLWYxYjMwNTU1MjQyMyI6WyJyZWFkIl19LCJleHAiOjE3MzU1NjkyMDcsIm5iZiI6MTczNTU2ODYwN30.HUNucDqJoOmEcsKhN0frTzVsdWE90MC5itZnrkXAeus&client=aebfbbfe-04d6-4fcd-9326-d2a17636d8eb&mode=fit","logoId":"faf18860-34c6-4ab9-a6d3-f1b305552423","isLogoAvailable":true,"helpCenterTitle":"Sensible Help Center","sharedPortalName":"Sensible Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"it-IT":{"localeDisplayName":"Italian (Italy)"},"pl-PL":{"localeDisplayName":"Polish (Poland)"},"pt-PT":{"localeDisplayName":"Portuguese (Portugal)"},"hu-HU":{"localeDisplayName":"Hungarian (Hungary)"},"de-DE":{"localeDisplayName":"German (Germany)"},"en-US":{"helpCenterTitle":"Sensible Help Center","sharedPortalName":"Sensible Help Center","localeDisplayName":"English (United States)"},"ko-KR":{"localeDisplayName":"Korean (South Korea)"},"es-ES":{"localeDisplayName":"Spanish (Spain)"},"da-DK":{"localeDisplayName":"Danish (Denmark)"},"tr-TR":{"localeDisplayName":"Turkish (Turkey)"},"cs-CZ":{"localeDisplayName":"Czech (Czechia)"},"fr-FR":{"localeDisplayName":"French (France)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/3073355c-eff7-430c-bdce-85e10d1a7bbb/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJhZWJmYmJmZS0wNGQ2LTRmY2QtOTMyNi1kMmExNzYzNmQ4ZWIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjMwNzMzNTVjLWVmZjctNDMwYy1iZGNlLTg1ZTEwZDFhN2JiYiI6WyJyZWFkIl19LCJleHAiOjE3MzU1NjkyMDcsIm5iZiI6MTczNTU2ODYwN30.Bj6FD2PJgASlw8OcIL2c2ZJ7ZIMAvKgFQVoxs8m2Hik&client=aebfbbfe-04d6-4fcd-9326-d2a17636d8eb&height=300&mode=fit","bannerMediaApiFileId":"3073355c-eff7-430c-bdce-85e10d1a7bbb","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"1","key":"ss","projectId":10000,"serviceDeskId":1,"name":"SWOS Support","description":"Welcome! You can raise a request for SWOS Support using the options provided.","portalBaseUrl":"/servicedesk/customer/portal/1","onlyPortal":true,"reqTypes":[{"id":"4","name":"Other questions","descriptionHtml":"","callToAction":"Other questions","introHtml":"Don't see what you're looking for? Select this option and we'll help you out.","icon":10549,"iconUrl":"https://swosunited.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10549","groups":[1],"key":""},{"id":"9","name":"Rename User Account","descriptionHtml":"","callToAction":"Rename User Account","introHtml":"change your username","icon":10514,"iconUrl":"https://swosunited.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10514","groups":[1],"key":""},{"id":"6","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"Tell us the problems you're experiencing.","icon":10545,"iconUrl":"https://swosunited.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10545","groups":[1],"key":""},{"id":"7","name":"Suggest a new feature","descriptionHtml":"","callToAction":"Suggest a new feature","introHtml":"Let us know your idea for a new feature.","icon":10535,"iconUrl":"https://swosunited.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10535","groups":[1],"key":""},{"id":"8","name":"Suggest improvement","descriptionHtml":"","callToAction":"Suggest improvement","introHtml":"See a place where we can do better? We're all ears.","icon":10539,"iconUrl":"https://swosunited.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10539","groups":[1],"key":""},{"id":"1","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"Need help installing, configuring, or troubleshooting? Select this to request assistance.","icon":10520,"iconUrl":"https://swosunited.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10520","groups":[1],"key":""},{"id":"10","name":"User Account Verification","descriptionHtml":"","callToAction":"User Account Verification","introHtml":"If you have problems with your account or verification mail","icon":10517,"iconUrl":"https://swosunited.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10517","groups":[1],"key":""},{"id":"5","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"Request received from your email support channel.","icon":10527,"iconUrl":"https://swosunited.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""}],"reqGroups":[{"id":1,"name":"General"}],"orderMapping":{"1":[10,9,1,4,6,7,8]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"69622eeb-a90c-3324-9cc2-fb10f2aa4e80","appLinkName":"System Confluence","appLinkUrl":"https://swosunited.atlassian.net/wiki","spaceKey":"SS","spaceName":"SWOS Support","spaceUrl":"https://swosunited.atlassian.net/wiki/spaces/SS","isServer":false},"labels":[],"projectKey":"SS","serviceDeskId":1,"kbLinkDomainURLs":["https://swosunited.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":1,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"SS","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":true,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJhZWJmYmJmZS0wNGQ2LTRmY2QtOTMyNi1kMmExNzYzNmQ4ZWIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDAwMCI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MzU1Njk4MDcsIm5iZiI6MTczNTU2ODYwN30.32PtbOPGGuYUM2CoJoQsuNjkNY_e2kyvwovKu2SipfQ","targetCollection":"upload-project-10000","endpointUrl":"https://api.media.atlassian.com","clientId":"aebfbbfe-04d6-4fcd-9326-d2a17636d8eb","tokenDurationInMins":20}},"sharedPortal":{"name":"Sensible Help Center","description":"Welcome to the help center - we're here to help! Raise a request from the options provided.","kbs":{"kbEnabled":true,"appLinkUrl":"https://swosunited.atlassian.net/wiki","kbLinkDomainURLs":["https://swosunited.atlassian.net"]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=swosunited","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"df7fa27bf3dd88ff605b7da6e943fe0968b3c914_lout","baseUrl":"https://swosunited.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://swosunited.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"aebfbbfe-04d6-4fcd-9326-d2a17636d8eb","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"23abc8b90279466e8ddb4663e4bf7476","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}